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Agent Portal - Voucher Approvals
Agent Portal - Voucher Approvals
Updated over a week ago

Getting Started with Voucher Approvals

This guide is only for Inside Agent Portal Voucher Approvals.

This system is designed to ensure that all vouchers goes through a thorough review before billing. Voucher approvals help prevent errors and ensure accurate deal data.

Once a voucher has been submitted for approval, assigned users will review and make any necessary changes or corrections. Agents will be notified via email once the voucher has been approved .

In the event that a voucher is not approved feedback on what needs to be corrected will be provided. You can then make the necessary changes and resubmit the voucher for approval.

Getting Started with Approvals


Submit Voucher for Approval

To submit a voucher for approval, simply follow these steps:

  1. Select "New Voucher"

  2. Complete all required Voucher Data

  3. Select "Submit for Approval" in the lower right hand corner
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    Submit Voucher for Approval

Approve Pending Voucher

If another user submits a Voucher for approval and you are assigned to the Voucher you will will be notified via email and have the ability approve or reject.

  1. Receive Email Notification "Voucher X Pending Approval"

  2. Login to Commissions

  3. Go to Vouchers

  4. Select Pending

  5. Edit the Voucher Pending Inside Agent Approvals

  6. Select Approve or Reject

    1. If Approved the system will notify the next approver

    2. If Rejected the system will send a notification to whoever originally submitted the voucher for approval to make a correction and resubmit.

Approval History

All voucher approvals include the "Approval Workflow History" to track the activity of an approval workflow. To view the Approval Workflow follow the steps outlined below.

  1. Go to Vouchers

  2. Select the action button next to the Voucher Pending Approval

  3. Select View Approvals


Approval Email Notifications

  • Pending Approval

  • Approved Voucher

  • Rejected Approval


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