A Payment Reversal can be used to reverse an agent payment previously posted.
The payment line item does not delete for record keeping purposes, but this will reverse the amount that was charged in the incorrect line item.
Go to Misc Payables
Select the Agent
Select Payment Reversal
Give the adjustment a date and a description
Put check mark in left most column to select the Agent Payment you would like to reverse
Transaction Amount will auto-populate based upon amount on selected line item (Can be edited if needed)
Click Preview Adjustment to see the line item as it will appear in the Agent’s Ledger
If all is correct, click Post to save
