Sometimes you may receive a payment that differs from the original invoice amount. There are a few options to best handle this scenario including writing off the balance during or after posting the deposit and adjusting the original charge.
Write-off the Difference During Deposit Posting
If the payment received is a small variance from the expected amount, it may be best to write off the difference and avoid re-invoicing.
To slightly increase (debit) or decrease (credit) the receivable the adjustment can made directly while posting the deposit. This deposit adjustment will allow you to apply the payment, while simultaneously creating the write-off.
Enter Payment Details
In the Adjustment box, include the amount to write-off - making the open balance equal to $0.00
Review & Post
Write-off the Difference After Deposit Posting
To slightly increase (debit) or decrease (credit) after the deposit has already been posted, use the Misc Receivables feature to complete this write-off.
Go to Receivables
Select Misc Receivables
Select the Voucher
Transaction Code (Debit/Credit)
Add Date & Adjustment Description
Apply the adjustment to the correct charge
Preview & Post
Update Invoicing Schedule Charge Amount
If the Commission Charge is deemed incorrect and needs to be fixed, this should be corrected before posting the deposit.
Edit the associated Voucher
Update the Invoicing Schedule on the Commission tab
Resubmit Voucher